Will 988 accommodate those who are hard of hearing or blind?

The Lifeline currently serves TTY users either through their preferred relay service or by dialing 711 then 1-800-273-8255. Lifeline also offers services through chat and text. Lifeline is in the process of expanding to video phone service to better serve deaf or hard of hearing individuals seeking help through the Lifeline/988. 

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1. What is the National Suicide Prevention Lifeline (NSPL) and does 988 replace it?
2. When did 988 go live nationally?
3. How is 988 different than 911?
4. If I call 988, will first responders, like the police or EMS, be automatically dispatched?
5. Will 988 calls be referred to 911?
6. Will my call to Lifeline be recorded?
7. Is 988 available for substance use crisis?
8. How is 988 being funded?
9. What languages will 988 services be available in?
10. Will 988 accommodate those who are hard of hearing or blind?